FAQ
Ask Us Anything
- 76 Turnstone Way Huddersfield HD4 5FA United Kingdom
- marketing@surgicalgreen.com
- +44 7907 144074
What makes Surgical Green instruments different from others?
Our instruments are crafted from premium German stainless steel and undergo strict quality inspections to ensure precision, durability, and corrosion resistance. Each piece is designed to deliver consistent performance in clinical and surgical environments.
Are your instruments reusable and autoclavable?
Yes. All of our surgical instruments are fully reusable and can be sterilized in autoclaves following standard medical sterilization protocols without any loss in quality or sharpness.
Do you offer customization for instruments?
Absolutely. We offer OEM/ODM customization based on your specifications — including engraving, private labeling, or custom designs for specialized surgical procedures.
What is your return or replacement policy?
If you receive a defective or incorrect product, you can request a replacement or full refund within 14 days of delivery. We ensure a smooth, hassle-free return process for all our customers.
Do you provide warranties on your products?
Yes, all our instruments come with a lifetime warranty against manufacturing defects. This reflects our confidence in the craftsmanship and longevity of every tool we produce.
How can I contact support or place a bulk order?
You can reach our team anytime at info@surgicalgreen.com or through the Contact Us form on our website. For bulk or institutional orders, our representatives will provide custom quotes and priority service.
